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Maxx Hero Roadside Assistance

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Maxx Hero Roadside Assistance

Even if you’re religious about keeping up with your car’s regular service schedule, you should always be prepared for the unexpected. Things like tyre punctures and battery failure can be impossible to predict, and a total pain to deal with when it happens.

That’s why we’re proud to introduce Maxx Hero Roadside Assistance, which gives you peace of mind that you’re prepared for any automotive breakdown situation.

Maxx Hero offers a variety of roadside assistance services:

 

  • Battery Replacement

Batteries in Malaysia typically last between 2 to 3 years in our hot weather, and sometimes it’s hard to predict when your battery is ready to K.O. It might be fine one day, and the next morning you might be totally unable to restart your car.

For this, you can turn to Maxx Hero to help. A brand new battery will be delivered right to your doorstep, complete with installation.

Available brands: Yokohama and Hitachi.

 

  • Battery Jumpstart

Car batteries are charged by your alternator when your engine is running. If you have a failing alternator, left your headlights on overnight, or simply haven’t run your car in awhile, it could cause your car battery to die. In this case, all you need is a jump to get it running again.

Jump starting a car can be very dangerous, as you run the risk of electrocution if improperly done.

If you don’t have all the tools, or aren’t confident in your ability to do it safely, Maxx Hero can help. A professional will be dispatched to your location to give you a jumpstart, and perform a brief diagnostic to make sure your car is okay to continue driving.

 

  • Tyre Rescue

Tyres are tough, but they’re not completely invulnerable. Most commonly, debris like glass or nails on the road can cause punctures that eventually lead to a flat tyre. Running into kerbs and potholes can damage your tyre’s inner lining, eventually causing the tyre to blow.

Most of us have some knowledge of how to change a tyre, but little to no experience. It can be very hard to do, as wheel nuts are tightened in the workshop using hydraulic tools and thus are very hard to loosen with hand tools.

Additionally, if the spare tyre isn’t installed properly, it may come off while driving — not a situation you want to be in.

A better option would be to get Maxx Hero to help with your tyre replacement. A professional mechanic will be dispatched to your location to replace the damaged tyre with your spare, or repair the damage if possible. They will also help you ensure your vehicle is still safe to drive.

 

  • Petrol delivery

When the light comes on on your fuel gauge, it means you need to get to a petrol station ASAP. If you couldn’t make it to the petrol station and have ended up on the side of the road with a dead engine, don’t get out and start walking yet.

Select “Petrol Delivery” under Roadside Assistance in your Maxx ‘N Go app to get an emergency supply of petrol delivered right to your location, so you can make it to the nearest petrol station for a full tank.

 

  • Need help?

Sometimes the problem (and solution) isn’t quite as simple as a tyre puncture and replacement. If you’ve broken down but don’t know what is wrong with your vehicle, this is the option for you.

A Maxx Hero technician will be dispatched to your location to help you diagnose and fix the problem, if possible. They will advise you on the next steps to get your car back on the road in the shortest time possible.


Maxx Hero operating hours: 8AM to 8PM, 7 days a week, rain or shine. *excluding public holidays.

Now available in: Klang Valley only (for now!).


Download the Maxx ‘N Go app to get car care services right at your fingertips! Get a quick, professional engine oil change service and roadside assistance, all in the same app.

Download the Maxx ‘N Go app at the Apple App Store or Google Play Store today!

Android – http://gg.gg/maxxngoandroid

iOS – http://gg.gg/maxxngoios

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